If you can connect to the Hybrid Traveller’s Wi-Fi but still cannot get online, the Wi-Fi part is working, but the router has no working connection to the mobile network. First check that the SIM card or eSIM is active and that there is data left in the plan. If you use a roaming SIM, […]
If the Hybrid Traveller shows no signal, the colour can help you see where the problem lies. If the signal is black, the router usually does not detect the SIM card properly. Then check that the SIM card is the right way round and that you are using the right size, a nano SIM. If […]
Place the Hybrid Traveller as openly and as high up as possible, preferably near a window. This gives the router better conditions for receiving the mobile network signal. Do not place it deep inside a cupboard, near a lot of metal or behind thick walls, as this can weaken reception. In a motorhome or caravan, […]
Yes, but it is not the best place for the Hybrid Traveller. A cupboard can weaken the mobile signal, especially if there is metal, thick walls or other electronics nearby. The router may then get poorer reception and lower speed. For the best result we recommend placing the router as openly and as high up […]
No, we recommend not leaving the Hybrid Traveller in direct sunlight for long periods. The router contains electronics and a battery, and high heat can affect performance, battery life and lifespan. It can get especially hot behind a windscreen or in a motorhome parked in the sun. So place the router somewhere light and open, […]
Getting started with the Hybrid Traveller is easy. You do not need to install or mount anything technical. You can use the router with both a physical SIM card and an eSIM. Insert the SIM card or install your eSIM, start the router and wait a few minutes until it has connected to the mobile […]
Yes, it is normal for the Hybrid Traveller to get warm during use, especially when it uses 5G, charges at the same time or has many devices connected. But the router should not get extremely hot. So place it in the open with some air around it and avoid direct sun, closed cupboards and other […]
What is the Hybrid Traveller 5G? The Hybrid Traveller 5G is a portable 5G router that creates its own Wi-Fi network over the mobile network. It is designed for anyone who wants a flexible internet solution at home, in a motorhome, in a caravan, on a boat or when travelling. You insert a compatible SIM […]
Yes. The Hybrid Traveller is Wifi.se’s own main router and the model we mainly recommend for travel, motorhomes, caravans, holiday homes and other situations where you want a flexible 5G connection. The router has been developed specifically for our customers and the way they use mobile internet. It has a custom web interface where you […]
No. The Hybrid Traveller does not need a roof antenna. The router has built-in antennas and is designed to work without a permanently mounted external antenna on the motorhome or caravan. So you do not need to drill holes in the roof, run cables or install anything permanently. An external antenna cannot be connected to […]
