Yes. The Hybrid Traveller can run on 12 V, which makes it especially practical in motorhomes and caravans. You can leave the router connected to 12 V while you use it. That way it gets power and keeps the battery charged at the same time. This means you can use the internet on longer trips […]
You will find the Wi-Fi password of the Hybrid Traveller on the label on the router, together with the Wi-Fi name. When you connect a phone, computer, tablet or TV, choose the router’s Wi-Fi and enter the password shown on the label. If you have changed the Wi-Fi password yourself, the new password applies, not […]
To start the Hybrid Traveller, hold down the power button until the router starts and the lights come on. Then wait a minute or a few minutes while the router searches for a mobile network and connects. Once connected, you can connect your phone, computer, tablet or TV to the router’s Wi-Fi. The Hybrid Traveller […]
To restart the Hybrid Traveller, first switch off the router with the power button. Wait a few seconds and then start the router again. Then give it a minute or a few minutes to find a mobile network and reconnect to the internet. A restart can help if the router has lost the connection, cannot […]
If your Hybrid Traveller flashes but does not start as usual, first check which lights are on or flashing. If the signal light is red If the SIGNAL light is red, it often means that the router is not getting a connection via the SIM card. Then check: that the SIM card is inserted correctly […]
If the Hybrid Traveller does not start at all, first connect it to power and let it charge for a while before starting it again. Check that the charging cable and power adapter are connected properly, and try a different power socket. Then hold down the power button for a few seconds to start the […]
The lights on the Hybrid Traveller show, among other things, the router’s status, the network connection and the signal. The Mode light is especially important: Blue: The router is connected and working normally. Green: The router is active, but the connection or network type may differ. Red: The router has problems with the mobile connection […]
The Hybrid Traveller has no signal bars directly on the router. Instead, you check the signal strength in the router’s web interface or in the Hybrid Traveller app. There you can see information about the mobile connection and the signal. Remember that a strong signal does not always mean the fastest internet. The speed also […]
If you can connect to the Hybrid Traveller’s Wi-Fi but still cannot get online, the Wi-Fi part is working, but the router has no working connection to the mobile network. First check that the SIM card or eSIM is active and that there is data left in the plan. If you use a roaming SIM, […]
If the Hybrid Traveller shows no signal, the colour can help you see where the problem lies. If the signal is black, the router usually does not detect the SIM card properly. Then check that the SIM card is the right way round and that you are using the right size, a nano SIM. If […]
