Customer supportWhere do I find the Wi-Fi name?
You will find the Wi-Fi name of the Hybrid Traveller on the label on the router, together with the Wi-Fi password.
When the router has started, open the Wi-Fi settings on your phone, computer, tablet or TV and choose the network with the name shown on the label.
The Hybrid Traveller can show Wi-Fi on 2.4 GHz and 5 GHz. If an older TV or another device has trouble connecting, we recommend trying the 2.4 GHz network.
The Wi-Fi name and password can also be changed in the router’s web interface if you want to use your own network name and password.
Good to know about the Hybrid Traveller
The Hybrid Traveller receives the internet over 4G/5G and then shares the connection as its own Wi-Fi network. So two different things can affect the result: the mobile reception at the router and the Wi-Fi signal between the router and your devices. When you have problems, it is worth checking both separately.
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