Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. The exact result can […]

If My Pages shows your SIM card as inactive, it may mean that the activation is not yet complete or that the information on My Pages has not yet been updated. First check whether the SIM card actually works by testing it in a phone. Switch off Wi-Fi and switch on mobile data. With a […]

If you cannot log in to My Pages, first check that you are using the same email address that is registered on your customer account or your order. If you have forgotten your password, use the Forgot password function and follow the instructions sent to your email address. Also check your spam folder if you […]

If you have forgotten the password for My Pages, use the Forgot password function on the login page. Enter the email address linked to your customer account. You will then receive an email with instructions on how to create a new password. If you do not receive an email, also check the spam or junk […]

My Pages is one of the most important tools when troubleshooting your SIM card. There you can check whether the SIM card is active, whether the right data plan is linked to the card and whether you are actually using the activated SIM card. This is especially important if you have several SIM cards, as […]

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. The exact result can […]

Yes. Log in to My Pages, choose your roaming SIM and follow the activation steps. There you choose the period offered for the service. The exact result can depend on the device, coverage, data package and local mobile network. If you have problems, first test with the default settings and check the status of the […]

Yes. The roaming SIM can be activated for the period you need, for example 1–6 months, if the service offers it. You pay for the activated period instead of having to keep the service active all year. The exact result can depend on the device, coverage, data package and local mobile network. If you have […]

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]