Can I see when the activation ends?

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. The exact result can […]

My Pages shows my SIM as inactive

If My Pages shows your SIM card as inactive, it may mean that the activation is not yet complete or that the information on My Pages has not yet been updated. First check whether the SIM card actually works by testing it in a phone. Switch off Wi-Fi and switch on mobile data. With a […]

I cannot log in

If you cannot log in to My Pages, first check that you are using the same email address that is registered on your customer account or your order. If you have forgotten your password, use the Forgot password function and follow the instructions sent to your email address. Also check your spam folder if you […]

I have forgotten my password.

If you have forgotten the password for My Pages, use the Forgot password function on the login page. Enter the email address linked to your customer account. You will then receive an email with instructions on how to create a new password. If you do not receive an email, also check the spam or junk […]

Why is My Pages so important when troubleshooting?

My Pages is one of the most important tools when troubleshooting your SIM card. There you can check whether the SIM card is active, whether the right data plan is linked to the card and whether you are actually using the activated SIM card. This is especially important if you have several SIM cards, as […]

Do I only pay for the time I want to use the roaming SIM?

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]

Does my roaming SIM have to be active all year?

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]

I am only travelling for one month. What do I need to do?

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]

I am travelling for three months. Can I activate for longer?

Log in to My Pages with the customer’s registered email address or login details. There you can see SIM status, data usage and services and, where the function is available, manage activation, extra data and new SIM cards. When troubleshooting, My Pages is one of the first places you should check. When troubleshooting, it is […]

What is My Pages?

My Pages is Wifi.se’s customer portal. There you can see your SIM cards, check whether a card is active, see data usage, activate roaming SIMs, buy more data, order a new SIM and manage your services. You normally do not need to change advanced settings just because you know the term. Start with the default […]