Customer supportWhat is My Pages?
My Pages is Wifi.se’s customer portal. There you can see your SIM cards, check whether a card is active, see data usage, activate roaming SIMs, buy more data, order a new SIM and manage your services.
You normally do not need to change advanced settings just because you know the term. Start with the default settings and only change what is needed for the specific service.
Why My Pages is important
It is best to check the status of the service on My Pages before you start troubleshooting the router. If a SIM is inactive or the data package has run out, changing the router settings will not help. So always check activation and data first.
If it still does not work
Check the status of the service and then test one thing at a time. When you contact Wifi.se support, please tell us which router you are using, which SIM/eSIM it concerns, which country you are in and what you have already tested. That way we can start directly with the right troubleshooting step.
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