Can I buy more data?

Yes, but how it works depends on which type of SIM card you have.

There you will find information about your SIM card, its current status, the data package and the options available for your service.

Swedish SIM cards

For our Swedish SIM cards you can buy and add a new data plan directly on My Pages, if the function is available for your subscription.

Once the new plan is activated, you can continue to use the SIM card as usual.

Europe SIM

With the Europe SIM it works differently. A new period must be ordered no later than 5 working days before the current period ends.

So you normally cannot top up with extra data in the middle of an active period. Instead, you order a new period that starts when the current period expires.

We therefore recommend checking the end date in good time and ordering the next period at least 5 working days in advance.

Always check your data before troubleshooting

If the data package has run out, the router’s Wi-Fi can still be visible and your devices can still be connected to the Hybrid Traveller, but the internet does not work as usual.

So always check the status, remaining data and validity of the SIM card on My Pages before changing router settings.

Useful links

→ Log in to My Pages

← All questions | More questions in My Pages