Which Wi-Fi should I use?

If the router shows Wi-Fi on 2.4 GHz and 5 GHz, you can choose the network that best suits the device and where you are.

Choose 2.4 GHz if:

• you are further away from the router
• the signal has to pass through walls or other obstacles
• the device only supports 2.4 GHz
• you are connecting, for example, a heat pump, smart home devices or older devices

Choose 5 GHz if:

• you are close to the router
• you want higher Wi-Fi speed
• you stream films or use other services that need more speed
• your device supports 5 GHz

If you are unsure

Start with 5 GHz if you are close to the router and want high speed. If the signal is weak or the connection drops, test 2.4 GHz instead.

Remember that Wi-Fi on 5 GHz is not the same as the 5G mobile network.

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