Customer supportCan I move an eSIM like a plastic SIM?
No. An eSIM does not work like a physical SIM card and therefore cannot simply be moved between devices.
When you install an eSIM, it is activated digitally on that device, usually by scanning a QR code. The QR code can normally only be used once.
If you want to use the eSIM on another device, contact us first. We will then check what options there are for your eSIM.
A physical SIM card is easier to move between, for example, a phone and a router, as you simply take out the card and insert it in the new device.
Important with eSIM
An eSIM is a digital SIM profile and does not work quite like a plastic SIM. So do not delete the profile and do not scan the QR code with another device just to test it. A QR code may be intended for a single installation, and if the old profile is deleted, a new one may need to be ordered.
Useful links
→ See SIM cards for Sweden and Europe
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