Customer supportWhere do I find the Wi-Fi password?
You will find the Wi-Fi password of the Hybrid Traveller on the label on the router, together with the Wi-Fi name.
When you connect a phone, computer, tablet or TV, choose the router’s Wi-Fi and enter the password shown on the label.
If you have changed the Wi-Fi password yourself, the new password applies, not the one on the router.
You can also view or change the Wi-Fi settings in the router’s web interface.
Good to know about the Hybrid Traveller
The Hybrid Traveller receives the internet over 4G/5G and then shares the connection as its own Wi-Fi network. So two different things can affect the result: the mobile reception at the router and the Wi-Fi signal between the router and your devices. When you have problems, it is worth checking both separately.
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