How do I know if my SIM card is active?

You can check the status of your SIM card on My Pages.

There you can see whether the service is active and, for services where this information is shown, also the data package and its validity.

Test the SIM card in a phone

If you are unsure, you can also test the SIM card in a phone:

1. Insert the SIM card in the phone.
2. Switch on mobile data.
3. If you are abroad, also switch on data roaming.
4. Switch off Wi-Fi.
5. Open a website and check whether the internet works.

If you can browse over the mobile network, the SIM card is active and working.

If the SIM card does not work

First check on My Pages that the data package is active and that there is data left.

If you have just bought or activated a data package, it may take a moment before the service starts working. If the problem remains, contact Wifi.se support and give the SIM card number and the data package concerned.

Useful links

→ Log in to My Pages

→ See SIM cards for Sweden and Europe

Read more: Support & help

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