Customer supportWhat are LAN and Ethernet?
LAN means local area network. Ethernet is the ordinary cable connection used to connect a computer, TV or other device directly to the router.
A cable can give a stable local connection and reduce Wi-Fi interference, but it does not change the mobile network’s coverage.
Do not change more than necessary
Router settings such as APN, DNS, network mode and VPN can affect the whole internet connection. So change one setting at a time and note the original value before you change anything. Then you can easily go back if the result gets worse.
If it still does not work
Check the status of the service and then test one thing at a time. When you contact Wifi.se support, please tell us which router you are using, which SIM/eSIM it concerns, which country you are in and what you have already tested. That way we can start directly with the right troubleshooting step.
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