Customer supportHow quickly is a Swedish SIM extended?
Extensions of Swedish SIM cards are processed in the system in real time, so you normally do not have to wait several days.
The Sweden SIM is intended for mobile data in Sweden and follows the validity of the data package you chose.
When troubleshooting, it is best to change only one thing at a time. That makes it easier to see which step actually solves the problem.
Good to know about the Sweden SIM
A Sweden SIM is mainly intended for use in Sweden and differs from Wifi.se’s roaming SIMs for travel in Europe. Always check which type of SIM and which data package you have, as validity, amount of data and area of use can differ between products.
If it still does not work
Check the status of the service and then test one thing at a time. When you contact Wifi.se support, please tell us which router you are using, which SIM/eSIM it concerns, which country you are in and what you have already tested. That way we can start directly with the right troubleshooting step.
Useful links
→ See SIM cards for Sweden and Europe
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