Customer supportCan two devices use the same physical SIM?
No. A physical SIM card can only be in one device and be used by one device at a time.
You can move the SIM card between router and phone, for example, but both devices cannot use the same physical SIM at the same time.
If you want to share the internet with several devices, the easiest way is to insert the SIM card in a router, for example the Hybrid Traveller, and then connect phones, computers, tablets and TVs to the router’s Wi-Fi.
For stable streaming
For streaming you need a stable mobile connection to the router and a good Wi-Fi connection to the TV or streaming device. If the TV buffers but the phone works well, connect the TV to 2.4 GHz if it is further from the router, or to 5 GHz if it is close and supports it.
Check the SIM card systematically
With problems with a physical SIM card, it helps to separate the card from the router. If possible, test the SIM card in a phone with mobile data and roaming switched on and Wi-Fi switched off. If the internet works there, you know that the SIM card and the service basically work.
Useful links
→ See SIM cards for Sweden and Europe
← All questions | More questions in Physical SIM