Category Archives: FAQ

We offer two different types of SIM cards: For our 12-month data cards, we offer 100 Gigabytes, 250 Gigabytes, 500 Gigabytes, and 1000 Gigabytes. If the package runs out, you can buy additional data at any time for the same price. These SIM cards are annual and not a subscription form. For our World/Europe roaming […]

If you cannot surf abroad with your mobile broadband, it is likely because data roaming is not enabled on your router. (This does not apply if you bought a router from us. All our routers are open for roaming.) If it has worked in Sweden and stops when you go abroad, there is a high […]

Password and login information for My Pages will be sent to you by email with a link. Your username is your email address, and you will receive a password. We recommend that you copy and paste the password to ensure that no extra spaces are included. Of course, you can change the password to one […]

You can find the password for Wi-Fi and the router on the back of our routers.

If you purchase a card and have it activated, for example, on April 1, 2022, the data is valid until April 1, 2023. If you still have unused data after 365 days, it will unfortunately expire. If you add more data to the existing card activated on April 1, 2022, before the data expires, for […]

Here is a link to scan which operator has the best coverage at your current location. (Please note that this only works outside Sweden).

Wifi.se offers fast delivery times. If the order is placed before 12:00 noon Monday through Friday, we usually ship the same day. Otherwise, it will be shipped the next business day. We reserve the right for any item temporarily being out of stock. FOR SWEDISH CUSTOMERS:We ship routers with accessories via Postnord My Pack Collect, […]

You can refill your data most easily by placing an order on our website or logging in to “My Pages.” You can also contact us, and we will assist you with the refill.

Our Europe roaming SIM is valid in the EU as well as Norway and the UK. However, our Europe SIM does not have a Swedish IP address. To have a Swedish IP address while abroad, we will soon be offering our new VPN service.  

The fastest way to refill is by selecting the Swish option in our webshop. Swish to the number: 1233170495. You can also choose direct bank transfer or purchase via Klarna. Use your name or order ID as the payment reference. If you choose direct bank transfer, it may take one to two days. Your order […]