{"id":33308,"date":"2026-09-20T10:50:02","date_gmt":"2026-09-20T08:50:02","guid":{"rendered":"https:\/\/wifi.se\/fr\/blog\/faq\/je-ne-trouve-pas-le-mail\/"},"modified":"2026-09-20T10:50:02","modified_gmt":"2026-09-20T08:50:02","slug":"je-ne-trouve-pas-le-mail","status":"publish","type":"faq","link":"https:\/\/wifi.se\/fr\/blog\/faq\/je-ne-trouve-pas-le-mail\/","title":{"rendered":"Je ne trouve pas l\u2019e-mail."},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">Si vous ne trouvez pas l\u2019e-mail contenant le code QR, v\u00e9rifiez d\u2019abord les dossiers <strong>spam, courrier ind\u00e9sirable et autres dossiers de messagerie<\/strong>.<\/p>\n<p>Pour certaines eSIM, le code QR est aussi disponible dans <strong>Mes pages<\/strong>. Le mieux est de vous y connecter et de v\u00e9rifier les d\u00e9tails de votre eSIM.<\/p>\n<p>Si vous ne trouvez toujours pas le code QR, contactez-nous. Nous vous aiderons \u00e0 savoir o\u00f9 il se trouve et ce qui s\u2019applique \u00e0 votre eSIM.<\/p>\n<div class=\"wifi-faq-v4\" data-v4-expanded=\"1\">\n<h3>Important avec l\u2019eSIM<\/h3>\n<p>Une eSIM est un profil SIM num\u00e9rique et ne fonctionne pas tout \u00e0 fait comme une SIM plastique. Ne supprimez donc pas le profil et ne scannez pas le code QR avec un autre appareil juste pour tester. Un code QR peut \u00eatre pr\u00e9vu pour une seule installation, et si l\u2019ancien profil est supprim\u00e9, il faudra peut-\u00eatre en commander un nouveau.<\/p>\n<\/div>\n<h3>Liens utiles<\/h3>\n<p><a href=\"https:\/\/wifi.se\/fr\/esim\/\"><strong>\u2192 En savoir plus sur l\u2019eSIM<\/strong><\/a><\/p>\n<p class=\"wifi-faq-related\"><strong>En savoir plus :<\/strong> <a href=\"https:\/\/wifi.se\/fr\/faq-esim\/\">FAQ : eSIM<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq_category":[503],"class_list":["post-33308","faq","type-faq","status-publish","hentry","faq_category-esim"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Je ne trouve pas l\u2019e-mail. | Wifi.se<\/title>\n<meta name=\"description\" content=\"Si vous ne trouvez pas l\u2019e-mail contenant le code QR, v\u00e9rifiez d\u2019abord les dossiers spam, 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