{"id":33288,"date":"2026-09-20T10:50:00","date_gmt":"2026-09-20T08:50:00","guid":{"rendered":"https:\/\/wifi.se\/fr\/blog\/faq\/ai-je-besoin-dun-nouveau-code-qr\/"},"modified":"2026-09-20T10:50:00","modified_gmt":"2026-09-20T08:50:00","slug":"ai-je-besoin-dun-nouveau-code-qr","status":"publish","type":"faq","link":"https:\/\/wifi.se\/fr\/blog\/faq\/ai-je-besoin-dun-nouveau-code-qr\/","title":{"rendered":"Ai-je besoin d\u2019un nouveau code QR ?"},"content":{"rendered":"<p>Souvent oui, si l\u2019ancien code QR a d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9. Le support v\u00e9rifiera ce qui s\u2019applique \u00e0 votre service eSIM.<\/p>\n<p>Une eSIM est un profil SIM num\u00e9rique. L\u2019installation et le forfait de donn\u00e9es sont deux choses diff\u00e9rentes : le profil doit \u00eatre correctement install\u00e9 et le service doit \u00eatre actif.<\/p>\n<p>Lors d\u2019un d\u00e9pannage, il vaut mieux ne changer qu\u2019une chose \u00e0 la fois. Il est alors plus facile de voir quelle \u00e9tape r\u00e9sout vraiment le probl\u00e8me.<\/p>\n<div class=\"wifi-faq-v4\" data-v4-expanded=\"1\">\n<h3>\u00c9vitez d\u2019\u00e9puiser le profil eSIM<\/h3>\n<p>Traitez le code QR comme une cl\u00e9 d\u2019installation. Installez le profil sur l\u2019appareil o\u00f9 il sera r\u00e9ellement utilis\u00e9, et ne supprimez pas inutilement un profil qui fonctionne. Si vous changez d\u2019appareil ou avez supprim\u00e9 le profil par erreur, contactez le support avant de continuer, afin de ne pas compliquer la r\u00e9installation.<\/p>\n<h3>Important avec l\u2019eSIM<\/h3>\n<p>Une eSIM est un profil SIM num\u00e9rique et ne fonctionne pas tout \u00e0 fait comme une SIM plastique. Ne supprimez donc pas le profil et ne scannez pas le code QR avec un autre appareil juste pour tester. Un code QR peut \u00eatre pr\u00e9vu pour une seule installation, et si l\u2019ancien profil est supprim\u00e9, il faudra peut-\u00eatre en commander un nouveau.<\/p>\n<\/div>\n<h3>Liens utiles<\/h3>\n<p><a href=\"https:\/\/wifi.se\/fr\/esim\/\"><strong>\u2192 En savoir plus sur l\u2019eSIM<\/strong><\/a><\/p>\n<p class=\"wifi-faq-related\"><strong>En savoir plus :<\/strong> <a href=\"https:\/\/wifi.se\/fr\/faq-esim\/\">FAQ : eSIM<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq_category":[503],"class_list":["post-33288","faq","type-faq","status-publish","hentry","faq_category-esim"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ai-je besoin d\u2019un nouveau code QR ? | Wifi.se<\/title>\n<meta name=\"description\" content=\"Souvent oui, si l\u2019ancien code QR a d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9. Le support v\u00e9rifiera ce qui s\u2019applique \u00e0 votre service eSIM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wifi.se\/fr\/blog\/faq\/ai-je-besoin-dun-nouveau-code-qr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ai-je besoin d\u2019un nouveau code QR ? | Wifi.se\" \/>\n<meta property=\"og:description\" content=\"Souvent oui, si l\u2019ancien code QR a d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9. 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