{"id":32660,"date":"2026-10-20T04:40:43","date_gmt":"2026-10-20T02:40:43","guid":{"rendered":"https:\/\/wifi.se\/en\/?page_id=32660"},"modified":"2026-10-20T04:40:43","modified_gmt":"2026-10-20T02:40:43","slug":"all-questions","status":"publish","type":"page","link":"https:\/\/wifi.se\/en\/all-questions\/","title":{"rendered":"All questions"},"content":{"rendered":"
\n
\n

4G, 5G & coverage<\/h2>\n
\n
\nHow do I do the Speedtest?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does Download mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does Upload mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does Ping mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I test several times?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I try different placements?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy is the phone faster?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy is the router faster?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I lock to 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I lock to 4G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs 5G always better?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan weather affect it?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is 4G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan 5G router use 4G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan router create coverage where there is no mast?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens without coverage?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy is the signal bad inside the motorhome?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan a few metres make a difference?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy is camping net slow in the evening?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Start here<\/h2>\n
\n
\nWhat is the difference between reboot and factory reset?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI don’t have internet – what should I do?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI am connected to Wi-Fi but the internet is not working.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I know if my SIM card is active?<\/span>
\n→<\/span>
\n<\/a>
\n
\nMy SIM does not work in the router – what should I do?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe SIM card does not work in the phone either.<\/span>
\n→<\/span>
\n<\/a>
\n
\nInternet was working before but has stopped working.<\/span>
\n→<\/span>
\n<\/a>
\n
\nI am abroad and the internet is not working.<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe internet worked in Sweden but not when I came abroad.<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe router cannot find a mobile network.<\/span>
\n→<\/span>
\n<\/a>
\n
\nInternet is very slow.<\/span>
\n→<\/span>
\n<\/a>
\n
\nInternet disconnects all the time.<\/span>
\n→<\/span>
\n<\/a>
\n
\nI only get 4G and not 5G.<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe phone says “connected without internet”.<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I do a factory reset?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does support need to know?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Data consumption<\/h2>\n
\n
\nHow much data does Netflix use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow much data does YouTube use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow much data does TV use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow much data does Teams\/Zoom use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan computer updates use a lot of data?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan iCloud\/Google Photos use a lot of data?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I save data?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I see data usage on My Pages?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens when data runs out?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I buy more surf?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

eSIM<\/h2>\n
\n
\nCan I move the eSIM like a plastic SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI accidentally deleted the eSIM.<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I save the QR code as an image?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes eSIM need roaming?<\/span>
\n→<\/span>
\n<\/a>
\n
\nNeed eSIM APN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere do I get the QR code?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI can’t find the email.<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use the QR code after factory reset?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the most important rule for eSIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy should I be careful?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is eSIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I install it?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the QR code be used multiple times?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I scan the QR code just to test?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy not?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI scanned it in the wrong device.<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I need a new QR code?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes new QR code take time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI’m going to change the device.<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I delete the old profile?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the difference between turning off and erasing the eSIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I have multiple eSIM profiles?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I have physical SIM and eSIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould two SIM profiles be active at the same time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I see active profile?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe eSIM list is empty.<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe installation is loading.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I know the installation was successful?<\/span>
\n→<\/span>
\n<\/a>
\n
\neSIM is installed but internet is missing.<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I test the eSIM in the phone?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Physical SIM<\/h2>\n
\n
\nWhat is a SIM card?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I put it in?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich way should it sit?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I insert the SIM when the router is on?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe router says “No SIM”<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is PIN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is PUK?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is ICCID?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere can I find the ICCID?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the SIM break?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I clean it?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use SIM adapter?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I move the SIM between router and phone?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan two devices use the same physical SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI have changed SIM – do I need to restart the router?<\/span>
\n→<\/span>
\n<\/a>
\n
\nSIM finds network but no internet.<\/span>
\n→<\/span>
\n<\/a>
\n
\nSIM sometimes works<\/span>
\n→<\/span>
\n<\/a>
\n
\nSIM works in phone but not the router<\/span>
\n→<\/span>
\n<\/a>
\n
\nSIM does not work in phone.<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the phone’s Wi-Fi have to be off during testing?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Hybrid Traveller 5G<\/h2>\n
\n
\nHow do I log into Hybrid Traveller’s Web UI?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes Hybrid Traveller update automatically?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan it be used on 230 V?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan it be charged with USB?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it when the motorhome is running?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan several people use it at the same time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it for TV?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it for work?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it in holiday homes?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it at home?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes Hybrid Traveller work in Europe?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does it work differently at different campsites?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the metal of the motorhome affect the signal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I need to drill holes in the ceiling?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHybrid Traveller only gets 4G – is it broken?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould it be on 4G, 5G or Auto?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I do a factory reset?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I get started?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere is the SIM card located?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe router does not find the SIM card<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere do I find the Wi-Fi name?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere can I find the Wi-Fi password?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I start the router?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I restart the router?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe router flashes but does not start.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHybrid Traveller does not start at all<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat do the lights mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat do the signal bars mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI have Wi-Fi but no internet<\/span>
\n→<\/span>
\n<\/a>
\n
\nHybrid Traveller shows no signal<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere should I place Hybrid Traveller?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the router be in a cabinet?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan it be in direct sunlight?<\/span>
\n→<\/span>
\n<\/a>
\n
\nRouter gets hot – is this normal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow long does the battery last?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan it be used while charging?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan it be used on 12 V?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is Hybrid Traveller 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Hybrid Traveller Wifi.se’s main router?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes Hybrid Traveller need a roof antenna?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I buy the roof antenna directly?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan external antenna still help?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

My Pages<\/h2>\n
\n
\nCan I see when the activation ends?<\/span>
\n→<\/span>
\n<\/a>
\n
\nMy Pages says SIM is inactive<\/span>
\n→<\/span>
\n<\/a>
\n
\nI can’t log in<\/span>
\n→<\/span>
\n<\/a>
\n
\nI have forgotten the password.<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy is My Pages so important in troubleshooting?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is My Pages?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I get an account on My Pages?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy do I first buy a data card\/starter card?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the starter card cost a lot?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat can I see on My Pages?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I see if my SIM is active?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I see how much data I have left?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I buy more surf?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I order a new SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I activate my roaming SIM myself?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I choose how long the roaming SIM should be active?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I only pay for the time I want to use the roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes my roaming SIM have to be active all year round?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI’m only going to travel for a month – what do I do?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI will be travelling for three months – can I activate longer?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Order, return & support<\/h2>\n
\n
\nWhere is my order?<\/span>
\n→<\/span>
\n<\/a>
\n
\nSomething is missing from the package.<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe product was damaged.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I make a return?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I advertise?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich routers fully support Wifi.se?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan you help with other routers?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the AI support help me?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat if the AI doesn’t solve the problem?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the simplest Wifi.se rule when something doesn’t work?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Roaming & network selection<\/h2>\n
\n
\nWhy does an operator work better?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I choose the most bars?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I try another network?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I return to Auto?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does the search take time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan roaming take time to start?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy do I only get 4G when roaming?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan another network provide 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is Fair Use\/FUP?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo all plans have the same roaming terms?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is roaming?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes roaming have to be on?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes roaming always cost extra?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich countries are included?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens when I drive over the limit?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I have to restart at the border?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the APN need to be changed?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the operator have to be selected manually?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I select an operator manually?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy do networks I can’t use appear?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Roaming SIM<\/h2>\n
\n
\nDoes roaming have to be on?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens if roaming is turned off?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes roaming SIM automatically work in all countries?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Switzerland included?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs the UK included?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Turkey included?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo all roaming SIMs have the same amount of data?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan some plans have different data in Spain and the rest of Europe?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I activate roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy do I have to have a customer account first?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I activate right before the trip?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I test the roaming SIM before I go?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I test a roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does roaming have to be on even during tests?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan roaming SIMs provide 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy am I only getting 4G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I choose another operator?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I normally use automatic network selection?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the most important thing to check before the roaming trip?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the most important difference to the Swedish card?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is a roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow long is the roaming SIM valid for?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs roaming SIM a 12 month package?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I choose how long I want it to be active?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I pay for the whole year?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI need roaming SIM for 30 days.<\/span>
\n→<\/span>
\n<\/a>
\n
\nI need it for two months.<\/span>
\n→<\/span>
\n<\/a>
\n
\nI need it for six months.<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens when the period ends?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI have only ordered 30 days but want to continue using the SIM card.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow far in advance should I contact Wifi.se to extend the roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy do I have to contact you 5 days before?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I wait until the roaming SIM has already expired?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan roaming SIMs be extended in real time in the same way as Swedish SIMs?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I see when the roaming SIM expires?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I see if roaming SIM is active?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I see how much roaming data is left?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I order more roaming data?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use a roaming SIM in Sweden?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use the same roaming SIM on multiple trips?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Router Settings & Software<\/h2>\n
\n
\nWhat is VPN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is an IP address?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is DNS?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat are LAN and Ethernet?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is NAT?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is APN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I change the APN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich APN should I use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is firmware?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the firmware need to be updated?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I see firmware version?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does support ask for firmware version?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does support ask about app version?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat are logs?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I change advanced settings myself?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Swedish SIM – 12 months<\/h2>\n
\n
\nWhat happens if all surfing ends before 12 months?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I extend a Swedish SIM at any time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow fast is an extension of a Swedish SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I have to wait several days for a Swedish extension?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I buy more data before the old one runs out?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use the same Swedish SIM year after year?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy else is a SIM switched off after a long time?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I have to order a new SIM after 12 months?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan Wifi.se renew the existing SIM card?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I see this on My Pages?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs 100 GB per month?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs 500 GB per month?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs 1000 GB per month?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhen does the Swedish package end?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use a lot of data one month and little the next?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the Swedish SIM card fit a motorhome?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it at home or in the holiday home?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it in Hybrid Traveller?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use it in Wifi Performance 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the most important difference between a Swedish SIM and a roaming SIM?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow does Wifi.se’s Swedish SIM work?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich Swedish data packages are available?<\/span>
\n→<\/span>
\n<\/a>
\n
\nAre the Swedish packages monthly subscriptions?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow long is a Swedish SIM\/data package valid for?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes the Swedish SIM card work abroad?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDoes Wifi.se use the same cell tower as Telenor?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Wifi.se a mobile operator?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does MVNO mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Wifi.se just a reseller of Telenor?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I have the same coverage as Telenor?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat happens after 12 months?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does Wifi.se renew the SIM card after 12 months?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWill I lose my remaining surf at the 12 month renewal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow long can I use the remaining surf after the renewal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nSo I don’t have to stress up all the surfing before 12 months?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Wi-Fi, TV & Smart Home<\/h2>\n
\n
\nWhat is SSID?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the difference between mobile network and Wi-Fi?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use Netflix?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use SVT Play?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use YouTube?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use Chromecast?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use Apple TV?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use Smart TV?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does the TV buffer?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use a surveillance camera?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I use Smart Home?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan the router be left on when I leave the campervan?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is Wi-Fi?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs Wi-Fi the same as the Internet?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is 2.4 GHz?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is 5 GHz?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIs 5 GHz the same as 5G?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich Wi-Fi should I use?<\/span>
\n→<\/span>
\n<\/a>
\n
\nThe phone does not find Wi-Fi.<\/span>
\n→<\/span>
\n<\/a>
\n
\nI can’t connect.<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I change the Wi-Fi name?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan I change my password?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n
\n

Wifi Extreme \/ Teltonika X50<\/h2>\n
\n
\nHow do I log in?<\/span>
\n→<\/span>
\n<\/a>
\n
\nIt drops network sometimes.<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo I need to be technical?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhich router suits me best?<\/span>
\n→<\/span>
\n<\/a>
\n
\nI don’t know which router I have.<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy are there multiple antenna cables?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhy does the antenna have seven cables?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does LTE\/5G mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does Wi-Fi on the cable mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat does GPS mean?<\/span>
\n→<\/span>
\n<\/a>
\n
\nDo all cables have to be used?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWifi Extreme has poor signal.<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan a loose cable give a bad signal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCan a damaged cable give a bad signal?<\/span>
\n→<\/span>
\n<\/a>
\n
\nCould the cable be too long?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhere should the roof antenna be mounted?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWifi Extreme does not find SIM.<\/span>
\n→<\/span>
\n<\/a>
\n
\nWifi Extreme has Wi-Fi but no internet.<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I activate roaming?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I set the APN?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I select an operator manually?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould network selection normally be automatic?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I restart Wifi Extreme?<\/span>
\n→<\/span>
\n<\/a>
\n
\nShould I factory reset Wifi Extreme?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I update Wifi Extreme?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is Wifi Extreme?<\/span>
\n→<\/span>
\n<\/a>
\n
\nWhat is the difference to Hybrid Traveller?<\/span>
\n→<\/span>
\n<\/a>
\n
\nNeed Wifi Extreme roof antenna?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I install Wifi Extreme?<\/span>
\n→<\/span>
\n<\/a>
\n
\nHow do I connect the antenna?<\/span>
\n→<\/span>
\n<\/a>\n<\/div>\n<\/div>\n<\/div>\n