{"id":33165,"date":"2026-09-20T10:50:02","date_gmt":"2026-09-20T08:50:02","guid":{"rendered":"https:\/\/wifi.se\/en\/blog\/faq\/can-i-use-the-qr-code-after-a-factory-reset\/"},"modified":"2026-09-20T10:50:02","modified_gmt":"2026-09-20T08:50:02","slug":"can-i-use-the-qr-code-after-a-factory-reset","status":"publish","type":"faq","link":"https:\/\/wifi.se\/en\/blog\/faq\/can-i-use-the-qr-code-after-a-factory-reset\/","title":{"rendered":"Can I use the QR code after a factory reset?"},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">It depends on whether the eSIM profile is still there after the reset.<\/p>\n<p>If a <strong>factory reset deletes the eSIM profile<\/strong>, the old QR code normally cannot be used again, as QR codes can usually only be used once.<\/p>\n<p>So before resetting the phone or router, always check whether the eSIM will be deleted. If the profile has already disappeared after a factory reset, get in touch with us so that we can check what applies to your eSIM.<\/p>\n<p>So with an eSIM, do not do a factory reset as the first troubleshooting step.<\/p>\n<p><strong>Note:<\/strong> A factory reset clears your own settings. Start with a normal restart and basic troubleshooting, unless a Wifi.se guide says otherwise.<\/p>\n<div class=\"wifi-faq-v4\" data-v4-expanded=\"1\">\n<h3>Restart or reset?<\/h3>\n<p>A normal restart switches the router off and on again without deleting your settings. A factory reset, on the other hand, returns the device to its default settings. So do not do a factory reset as a first step if a normal restart is enough.<\/p>\n<h3>Important with eSIM<\/h3>\n<p>An eSIM is a digital SIM profile and does not work quite like a plastic SIM. So do not delete the profile and do not scan the QR code with another device just to test it. A QR code may be intended for a single installation, and if the old profile is deleted, a new one may need to be ordered.<\/p>\n<\/div>\n<h3>Useful links<\/h3>\n<p><a href=\"https:\/\/wifi.se\/en\/esim\/\"><strong>\u2192 More about eSIM<\/strong><\/a><\/p>\n<p class=\"wifi-faq-related\"><strong>Read more:<\/strong> <a href=\"https:\/\/wifi.se\/en\/faq-esim\/\">FAQ: eSIM<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq_category":[504],"class_list":["post-33165","faq","type-faq","status-publish","hentry","faq_category-esim"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I use the QR code after a factory reset? | Wifi.se<\/title>\n<meta name=\"description\" content=\"It depends on whether the eSIM profile is still there after the reset.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wifi.se\/en\/blog\/faq\/can-i-use-the-qr-code-after-a-factory-reset\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can I use the QR code after a factory reset? 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