{"id":33163,"date":"2026-09-20T10:50:02","date_gmt":"2026-09-20T08:50:02","guid":{"rendered":"https:\/\/wifi.se\/en\/blog\/faq\/where-do-i-get-the-qr-code\/"},"modified":"2026-09-20T10:50:02","modified_gmt":"2026-09-20T08:50:02","slug":"where-do-i-get-the-qr-code","status":"publish","type":"faq","link":"https:\/\/wifi.se\/en\/blog\/faq\/where-do-i-get-the-qr-code\/","title":{"rendered":"Where do I get the QR code?"},"content":{"rendered":"<p class=\"isSelectedEnd\">When your eSIM is ready, the QR code is sent to the <strong>email address registered on your order or customer account<\/strong>.<\/p>\n<p class=\"isSelectedEnd\">With the QR code you install the eSIM profile on your phone or a compatible router. Follow the instructions on the device and scan the code when prompted.<\/p>\n<p class=\"isSelectedEnd\">Remember that the QR code can normally <strong>only be used once<\/strong> and only for the first installation. So it is best to keep the email, but do not delete the eSIM profile from the device after installation.<\/p>\n<p>If you cannot find the email with the QR code, also check your spam folder.<\/p>\n<div class=\"wifi-faq-v4\" data-v4-expanded=\"1\">\n<h3>Avoid using up the eSIM profile<\/h3>\n<p>Treat the QR code like an installation key. Install the profile on the device where it is actually going to be used, and do not delete a working profile unnecessarily. If you change device or have deleted the profile by mistake, contact support before you continue, so that reinstallation is not made more difficult.<\/p>\n<h3>Important with eSIM<\/h3>\n<p>An eSIM is a digital SIM profile and does not work quite like a plastic SIM. So do not delete the profile and do not scan the QR code with another device just to test it. A QR code may be intended for a single installation, and if the old profile is deleted, a new one may need to be ordered.<\/p>\n<\/div>\n<h3>Useful links<\/h3>\n<p><a href=\"https:\/\/wifi.se\/en\/esim\/\"><strong>\u2192 More about eSIM<\/strong><\/a><\/p>\n<p class=\"wifi-faq-related\"><strong>Read more:<\/strong> <a href=\"https:\/\/wifi.se\/en\/faq-esim\/\">FAQ: eSIM<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq_category":[504],"class_list":["post-33163","faq","type-faq","status-publish","hentry","faq_category-esim"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Where do I get the QR code? | Wifi.se<\/title>\n<meta name=\"description\" content=\"When your eSIM is ready, the QR code is sent to the email address registered on your order or customer account.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wifi.se\/en\/blog\/faq\/where-do-i-get-the-qr-code\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Where do I get the QR code? 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