{"id":33133,"date":"2026-09-20T10:49:59","date_gmt":"2026-09-20T08:49:59","guid":{"rendered":"https:\/\/wifi.se\/en\/blog\/faq\/the-sim-finds-a-network-but-no-internet\/"},"modified":"2026-09-20T10:49:59","modified_gmt":"2026-09-20T08:49:59","slug":"the-sim-finds-a-network-but-no-internet","status":"publish","type":"faq","link":"https:\/\/wifi.se\/en\/blog\/faq\/the-sim-finds-a-network-but-no-internet\/","title":{"rendered":"The SIM finds a network but no internet."},"content":{"rendered":"<p>With problems with a physical SIM: check that the card is active and has data. Then test it in a phone with mobile data and roaming switched on and Wi-Fi switched off. If it works in the phone, we look for the fault in the router. If not, we check the SIM and the service first.<\/p>\n<h3>Check this first<\/h3>\n<ol>\n<li>Check that the SIM\/eSIM is active and that the data package still has data left.<\/li>\n<li>Restart the router or device and wait a few minutes for it to register on the network again.<\/li>\n<li>If you are abroad: check that data roaming is switched on.<\/li>\n<li>With a physical SIM card: if needed, test it in a phone with Wi-Fi off and mobile data on.<\/li>\n<li>If the SIM card works in the phone but not in the router, check the router settings, the SIM slot and, if needed, the APN.<\/li>\n<\/ol>\n<div class=\"wifi-faq-v4\" data-v4-expanded=\"1\">\n<h3>Step by step<\/h3>\n<ol>\n<li>Check that the SIM\/eSIM is active and that the data package has not run out.<\/li>\n<li>If you are abroad: check that data roaming is switched on.<\/li>\n<li>Restart the router and wait a few minutes so that it can register on the mobile network.<\/li>\n<li>If possible, test a physical SIM card in a phone with Wi-Fi switched off.<\/li>\n<li>If the SIM card works in the phone but not in the router, continue with the router settings, the APN and the network selection.<\/li>\n<\/ol>\n<h3>Check the SIM card systematically<\/h3>\n<p>With problems with a physical SIM card, it helps to separate the card from the router. If possible, test the SIM card in a phone with mobile data and roaming switched on and Wi-Fi switched off. If the internet works there, you know that the SIM card and the service basically work.<\/p>\n<\/div>\n<h3>Useful links<\/h3>\n<p><a href=\"https:\/\/wifi.se\/en\/product-category\/sim-kort\/\"><strong>\u2192 See SIM cards for Sweden and Europe<\/strong><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false},"faq_category":[505],"class_list":["post-33133","faq","type-faq","status-publish","hentry","faq_category-physical-sim"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The SIM finds a network but no internet. | Wifi.se<\/title>\n<meta name=\"description\" content=\"With problems with a physical SIM: check that the card is active and has data. 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