Information on the Processing of Personal Data

Through this document, you are provided information on how your personal data is processed by wifi.se (Wifi.se Sverige AB SE556421121611) with headquarters at Wifi.se – Box 24206, 104 51 Stockholm.

Your privacy is important to us, and we strive to protect your personal data to the best of our ability. In this document, you will find information on how we, as data controllers, process all personal data collected about you when you or the company you represent make a purchase, submit a vehicle for service or repair, when we purchase a vehicle from you, or when you enter into an agreement for tire storage, known as “tire hotels,” at our location. If you have any questions about our processing of your personal data or wish to exercise any of your rights described below, please contact us using the contact information provided above.

Personal data we process about you – Refers to car dealerships, workshops, tire hotels, and other service companies within the automotive industry that are members of MRF. The personal data we process includes information you have provided to us or that we have collected from you or a third party.

Personal data you have provided to us: When you enter into an agreement with us as a customer, you will provide certain information about yourself. The information you provide may include your name, the registration number of your vehicle, your personal ID number, your customer number, your car owner number, your contact and address details, and your card number. We may also process other personal data about you that you provide to us as a customer.

Personal data we have collected from you or a third party: When you submit a vehicle to us for service or repair, we may collect the registration number and information stored in the vehicle’s computer. This information is primarily of a technical nature, such as error codes and service history related to your vehicle. We may also collect data on completed diagnostics and work performed, including any products repaired, replaced, or installed.

When you enter into an agreement for the purchase of a vehicle or service with us, we may also collect information about your purchase, service or repair, payment, and information about the vehicle’s chassis number, or VIN number.

We may also process your personal data that we access through searches in the Swedish Transport Agency’s road traffic register, primarily contact information and registration numbers.

The above personal data may also be processed if someone else submits your vehicle to us for repair or service on your behalf. If you submit a vehicle owned by someone else or as a representative of a company, we process your name and contact details.

Purpose and legal basis for processing your personal data – For the following purposes, we process your personal data to fulfill our agreement or take measures at your request before an agreement is concluded:

• If you, as a customer or representative of a company, make a purchase, submit a vehicle for service or repair, if we purchase a vehicle from you, or enter into a tire hotel agreement, we process your name, personal ID number, vehicle registration number or other identification number, customer number, car owner number, contact and address details, and card number to administer our customer relationship, including your payment.
• If you request a quote from us, we process your name, contact information, and quote details during the validity period of the quote to follow up and take measures at your request before a potential agreement is concluded.
• To handle potential complaints or fulfill warranty obligations, we process your name, contact information, registration number, purchase information, diagnostics, and work performed.
• To verify your identity and conduct credit checks if required, we process your name, personal ID number, and financial information.
• If you test drive a vehicle, we process your name, contact information, driver’s license, and personal ID number to ensure identity, check licenses, and manage any fees or costs arising from the test drive.

For certain purposes, we process your personal data based on a balance of interests as the legal basis. If you wish to know more about our assessment, please contact us.

Who can access your personal data? Your personal data is primarily processed by us. However, we share it with general agents, manufacturers, insurers, and IT service providers where necessary to fulfill agreements or comply with legal requirements.

How long do we retain your personal data? We process your personal data only as long as necessary for the purposes outlined or as required by law. For example:

• For accounting purposes, data is retained for seven years in accordance with Swedish accounting laws.
• Contact details for direct marketing purposes may be retained for a period after a purchase or agreement expiration as permitted by applicable data protection laws.
• Data related to repairs, services, or test drives is stored for specific durations based on the type of transaction.

Your rights – Under the GDPR, you have several rights regarding your personal data, including:

• The right to access and request information about the processing of your data.
• The right to rectify inaccuracies in your data.
• The right to request deletion of data under certain conditions.
• The right to restrict processing of your data.
• The right to object to certain types of data processing.
• The right to data portability, allowing transfer of your data to another controller.

If you wish to exercise your rights or have questions, please contact us using the contact details provided on www.wifi.se.

This document was last updated on May 21, 2018.

wifi.se (Wifi.se Sverige AB)